CodeSurf Solutions Terms of Use

Terms of Use

Last updated 21st October 2025

Introduction

Welcome to CodeSurf Solutions. These Terms of Use (“Terms”) govern your access to and use of our website at https://www.codesurfsolutions.co.uk/ (the “Site”). Please read these Terms carefully, as they constitute a legally binding agreement between you (“user,” “visitor,” “you,” or “your”) and CodeSurf Solutions Limited (“CodeSurf Solutions,” “we,” “us,” and “our”). By accessing or using this Site, you agree to comply with and be bound by these Terms, together with our Privacy Policy. If you disagree with any part of these Terms, you must not use our Site.

These Terms are tailored to reflect CodeSurf Solutions’ privacy practices and business activities as a provider of Mobile Apps, Website, and SEO solutions, with the intent of complying with legal requirements and best practices for UK-based businesses. They also reflect guidance on modern, clear, and accessible legal drafting for a UK audience, adhering to current regulations and plain language principles.

1. About Us

CodeSurf Solutions is a business registered in England, with its office at 20 Meadow Park, Barnstaple, EX31 3QX. Our contact email is info@codesurfsolutions.co.uk and our telephone number is 0330 520 1480. For details on how to get in touch, please refer to the Contact page.

2. Acceptance of Terms

• By accessing, browsing, or otherwise using this Site, you confirm that you are at least 18 years old or have obtained parental/guardian consent for use, and you have read, understood, and agree to be bound by these Terms.
• We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Changes will become effective immediately upon their posting, and your continued use of the Site constitutes your acceptance of those changes.
• If you do not agree to the updated Terms, you must stop using this Site.

Elaboration: This clause sets the contractual foundation of our relationship with users, ensuring legal enforceability under UK contract law. Explicit acceptance is best practice—highlighted by requesting users to tick a box or take affirmative action on registration—although simple use of the site may also confer acceptance where Terms are easily accessible and clearly displayed.

3. Changes and Updates to the Site or Terms

• We may update the Site and its content at any time, including amending, removing, or suspending any features, content, or functionality.
• Material changes to these Terms will be communicated via a notice on the website and/or via email (where appropriate). It is your responsibility to check this page for updates regularly.
• The most current version of the Terms will supersede all previous versions.

Elaboration: Regular review and proactive notification of changes promote transparency and help ensure the Terms remain enforceable and aligned with evolving business practices and regulations, including the Data (Use and Access) Act 2025 and other UK/EU regulations.

4. User Responsibilities and Acceptable Use

4.1 Acceptable Use

You may only use this Site for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit anyone else’s use or enjoyment of the Site. Specifically, you must not:

• Breach any applicable local, national, or international law or regulation;
• Use the Site fraudulently, or for any purpose or activity likely to damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site;
• Introduce viruses, malware, trojans, worms, logic bombs, or other material which is malicious or technologically harmful;
• Attempt to gain unauthorised access to any part of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site;
• Transmit, upload, or post any information or materials that are defamatory, obscene, discriminatory, offensive, or unlawful;
• Use the Site for unsolicited or unauthorised advertising, spam, phishing, or promotional materials;
• Reproduce, duplicate, copy, resell, or exploit any part of the Site for commercial purposes without prior written consent;
• Infringe our or anyone else’s intellectual property rights (see Section 5).

Explanation: These provisions protect CodeSurf Solutions’ digital infrastructure and ensure a safe, respectful environment on the Site, mitigating civil and regulatory liabilities.

4.2 User Content and Conduct

• If the Site allows you to upload, submit, or share content (such as comments or queries), you are solely responsible for such content;
• You agree not to post or transmit content that you do not have the right to use, or which is illegal, offensive, or otherwise objectionable;
• We reserve the right to review, remove, or edit any user content without notice and at our sole discretion.

Further detail: These rules address your legal duty as a platform provider concerning user-generated content and liability for defamation, intellectual property infringement, and the Online Safety Act 2023, amongst others.

5. Intellectual Property Rights

• All content, trademarks, logos, service marks, names, designs, text, images, software, and other materials on the Site are owned or licensed by CodeSurf Solutions or its licensors. They are protected by copyright, design, trademark, database rights, and/or other intellectual property laws in the UK and internationally.
• You may view, download for caching purposes only, and print pages or content from the Site for your personal, non-commercial use, provided you do not remove any copyright or proprietary notices.
• Any unauthorised use, reproduction, modification, distribution, or creation of derivative works based on the Site or its content is strictly prohibited unless with prior written authorisation from us.
• All trademarks displayed on this Site that are not the property of CodeSurf Solutions are acknowledged on the Site.

Elaboration: This clause secures CodeSurf Solutions’ position as the owner of its digital assets, making clear the limits of authorised use and remedies for infringements. IP protection is a vital consideration for all technology businesses and is supported by UK laws such as the Copyright, Designs and Patents Act 1988 and the Trade Marks Act 1994.

6. Privacy Policy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we handle your personal data, comply with UK GDPR and the Data Protection Act 2018, and informs you of your rights as a data subject.

• By using our Site or contacting us, you agree to the collection, use, and disclosure of your information as described in our Privacy Policy.
• We are committed to protecting your information and using it only for specified, legitimate purposes in a fair, transparent, and secure manner.
• If you wish to access, amend, delete, or restrict your personal data, or object to its processing, please contact us via email: privacy@codesurfsolutions.co.uk or as set out in the Privacy Policy.
• We retain your data only as long as necessary for the purpose(s) for which it was collected, or as required by law.

Analysis: Tying the Terms of Use closely to the Privacy Policy ensures compliance with statutory requirements and best practices in privacy, transparency, and user trust for UK-based businesses.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and enhance your experience of the Site:

• Cookies are small text files stored on your device. Some are strictly necessary for the Site to function; others are used for analytics, functionality, or advertising purposes.
• You can control or refuse non-essential cookies via your browser settings or the cookie consent mechanism on our Site.
• Full details are set out in our Cookie Policy.

Explanation: This section addresses transparency and consent obligations under the UK GDPR and Privacy and Electronic Communications Regulations (PECR), detailing the use of cookies and users’ rights to control data collection.

8. Accessibility

We strive to make this Site accessible to all users, regardless of ability or means of access:

• Our aim is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard, though some content or functionality may not yet be fully compliant.
• If you experience any difficulties accessing content or features, please contact us at privacy@codesurfsolutions.co.uk to request information in an alternative format or to report an issue.
• We will respond promptly and make reasonable adjustments where feasible, paying due respect to our obligations under the UK Equality Act 2010 and related accessibility regulations.

Context: Accessibility is both a legal requirement and best practice for inclusivity and user experience, and is especially relevant in light of the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010. We are committed to regular accessibility reviews and updates as the Site evolves.

9. Age Restrictions and Eligibility

• The Site and its services are intended for individuals aged 18 years or older. If you are under 18, you may only use the Site with the involvement and consent of a parent or guardian.
• By using this Site, you represent that you have the legal capacity to enter into a binding contract with us and that all information provided is accurate and complete.
• If access or accounts are provided to minors (under 18), parental consent is required, and we reserve the right to revoke access at any time.
• Certain products or services offered via this Site may be subject to additional age restrictions (e.g., regulated Digital services or licensable technologies). You must be of legal age and satisfy the eligibility criteria for such offerings.

Analysis: This clause ensures contracts with Site users are enforceable and protects CodeSurf Solutions from potential claims. It is drafted in accordance with UK laws relating to minors, digital contracts, and age-sensitive content or technology.

10. Disclaimers

10.1 Content, Reliance, and Information

• All content on this Site is provided for general information only. It does not constitute legal, professional, or technical advice, and should not be relied upon as such.
• While we make reasonable efforts to ensure that the information on this Site is accurate, up to date, and reliable, we make no representations or warranties, express or implied, as to its completeness, accuracy, suitability, or availability.
• Any reliance you place on such information is strictly at your own risk.
• We may update, change, or remove content at any time without notification.

Context: This limitation of responsibility is a fundamental risk management tool and supports compliance with the Unfair Contract Terms Act 1977 and Consumer Rights Act 2015, limiting (where permitted) liability for errors, omissions, or outdated content on the Site.

10.2 External Links and Third-Party Content

• The Site may contain links to external websites or resources provided by third parties (“Third-Party Sites”). Such links are provided for your convenience only.
• CodeSurf Solutions does not endorse, monitor, or control the content or practices of Third-Party Sites and is not responsible for their availability, content, services, or privacy practices. Any access to or use of Third-Party Sites is at your own risk and subject to those parties’ terms and policies.
• We expressly disclaim all liability for loss or damage that may arise from your use of Third-Party Sites.

Justification: This section is crucial for limiting exposure to risks stemming from third-party material and aligns with standards set forth in modern legal documents for online businesses.

10.3 No Warranty or Guarantee

• To the maximum extent permitted by law, the Site is provided “as is” and “as available.” We make no warranties, representations, or guarantees regarding the operation, performance, security, reliability, quality, accuracy, or availability of the Site.
• We do not warrant that the Site, its content, or communications sent from us will be free from viruses or other harmful components. You are responsible for using appropriate virus protection software.

Regulatory Foundation: The Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977 restrict the exclusion of certain liabilities (e.g., for personal injury caused by negligence); these clauses are drafted to be enforceable under UK law while still managing user expectations.

11. Limitation of Liability

• Nothing in these Terms excludes or limits our liability for (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under applicable law.
• Subject to the above, we shall not be liable, in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:
• Direct, indirect, special, incidental, consequential, or punitive losses;
• Loss of profits, sales, business, goodwill, reputation, anticipated savings, or data;
• Loss or damage arising out of your use of, or inability to use, the Site or its content.
• We will not be liable for any loss or damage resulting from any virus, distributed denial-of-service attack, or technologically harmful material that may infect your device as a result of your use of the Site or downloading content from it or any site linked to it.

Analysis: This clause is tailored to be valid and enforceable in the UK, accounting for statutory limitations on exclusion of liability for negligence, fraud, and consumer statutory rights while maximising risk mitigation as permitted by law.

12. Indemnification

• You agree to indemnify, defend, and hold harmless CodeSurf Solutions, its directors, officers, employees, and agents from and against any claims, damages, liabilities, losses, expenses, or costs (including reasonable legal fees) arising out of or in connection with your breach of these Terms, your misuse of the Site, or your violation of any applicable law or third-party rights.

Context: An indemnity clause supports CodeSurf Solutions’ ability to recover losses from user misconduct or third-party claims, a standard provision in Digital service provider terms and enforceable under UK contract law (subject to fairness and reasonableness tests).

13. Termination and Suspension

• We reserve the right, at our sole discretion and without notice, to suspend, restrict, or terminate your access to the Site (in whole or in part) for any actual or suspected breach of these Terms, security threat, suspected fraudulent, abusive, or illegal activity, or for maintenance or legal compliance reasons.
• Upon termination, your right to use the Site will cease immediately. Any provisions of these Terms that by their nature should survive termination, including intellectual property rights, disclaimers, limitation of liability, and indemnification, will continue to apply.

Explanation: This section delineates the circumstances in which access can be revoked and codifies the process for ending access, reflecting leading UK law and business practice on contractual termination and suspension of online services.

14. Modifications and Updates

• We may revise, update, or modify these Terms at any time for legal, regulatory, security, or business reasons. Material changes will be highlighted on the website, and—where appropriate—notified to registered users via email or other reasonable means.
• Your continued use of the Site after any change constitutes your acceptance of the updated Terms.

Best Practice: Regular updates and reasonable notice of changes—in a transparent and accessible manner—are essential for both compliance and enforceability, especially as new regulations (such as evolving digital, e-commerce, and consumer protection laws) come into force.

15. Integration with Other Legal Policies

These Terms should be read in conjunction with:

• Our Privacy Policy
• Our Cookie Policy

If there is a conflict between these Terms and any other terms published elsewhere on the Site relating to specific services (e.g., project agreements, software licensing), the specific terms will prevail to the extent of the conflict.

Rationale: This hierarchy ensures clarity, minimises interpretative disputes, and helps meet regulatory expectations for coherent, integrated policy documents on digital platforms.

16. Governing Law and Jurisdiction

• These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales.
• The courts of England and Wales shall have exclusive jurisdiction over any dispute, controversy, or claim arising from or relating to these Terms, the Site, or any related relationship.

Context: Specifying governing law and jurisdiction provides critical certainty for all parties and aligns with leading UK contract and e-commerce law guidance. This clause should reference both contractual and non-contractual disputes, and is drafted to be enforceable after Brexit.

17. Miscellaneous

• If any part of these Terms is held to be invalid, illegal, or unenforceable by a court or other competent authority, such provision shall be severed and the remaining provisions will remain in full force and effect.
• Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
• No third party shall have any right to enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999.
• You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Elaboration: These standard boilerplate clauses further reinforce enforceability and consistency with UK contract law.

18. Contact Information and Complaints

If you have any questions, concerns, or complaints regarding the Site or these Terms, please contact us at:

• Email: privacy@codesurfsolutions.co.uk
• Post: CodeSurf Solutions, 20 Meadow Park, Barnstaple, Devon, EX31 3QX

We will endeavour to respond as soon as possible and resolve any issues in accordance with our complaints policy. If you are unsatisfied, you may contact the UK Information Commissioner’s Office (ICO) for matters relating to data protection, or seek legal advice for other disputes.

19. Important Notices for Mobile App, Website, E-commerce and SEO Products Service Providers

As CodeSurf Solutions operates as a Mobile App, Website and SEO products solutions provider, additional or specialist clauses may apply to:

• Service level agreements for managed services
• Software or licensing terms for digital products or cloud-based solutions
• Confidentiality and data processing addenda for client projects
• Professional indemnity insurance and industry-specific regulatory compliance

Where project-specific contracts apply, you will be notified, and such documents will take precedence over these general Terms to the extent of any direct conflict.

20. Accessibility Statement and Reasonable Adjustments

We strive to make our Site and digital services inclusive, and regularly review our compliance with accessibility standards. If you require information in an alternative format or have specific accessibility needs, contact us and we will make reasonable adjustments in line with our obligations under the Equality Act 2010.

21. Version and Effective Date

These Terms of Use are effective as of the date at the top of the Terms of Use. The latest version will always be available at https://www.codesurfsolutions.co.uk/terms.

Summary Table: Key User Responsibilities

Context: This summary is provided for clarity only. The full Terms govern your use of the Site.

Drafting Notes: Language, Tone, and Readability

This Terms of Use document is designed with UK best practice in mind, employing clear and accessible language, practical structure, and a professional but friendly tone. It avoids unnecessary legal jargon and “legalese,” providing direct explanations of any required technical terms. Lists and tables are used for summarisation, but full context and explanations follow each summary, per best legal drafting practice. Hyperlinks and plain language are preferred for cross-referencing policies and facilitating user understanding.

By using the CodeSurf Solutions website, you confirm that you have read, understood, and agreed to these Terms of Use.